Automate your customer and sales calls with a smart AI voice assistant that handles inquiries, qualifies leads, and engages clients in 30+ languages.

AI Voice Assistant

Launch a smart AI voice assistant for inbound and outbound calls to automate support, qualify leads, and improve sales communication. The system handles customer inquiries, delivers scripted conversations, and responds naturally in over 30 languages.

An AI voice assistant is a digital system that handles two-way conversations over the phone. It acts as a support agent, sales representative, or lead qualifier — all driven by intelligent voice synthesis and call flow logic. Lucen Hub’s solution creates, trains, and integrates a multilingual AI assistant tailored to your business, allowing you to automate support, inbound sales, surveys, and appointment calls.

Core Features

Lucen Hub builds, trains, and integrates voice AI systems that simulate natural conversations — no call center required

Human-like Voice Conversations

Speak to clients using natural voice with lip sync, expression, and tone that mirrors a real human rep.

Inbound & Outbound Call Handling

Automatically answer, qualify, or route calls — or initiate outreach for surveys and follow-ups.

Script-Based Dialogue with Real-Time Logic

Assistants follow your defined flows and scripts, while adapting tone and phrasing to caller behavior.

CRM Integration

Sync with Zoho, HubSpot, or Kommo to log data, update lead status, and trigger workflows post-call.

Multilingual Support

Supports over 30 languages with native pronunciation and selectable voice models.

Analytics & Feedback

Review conversion metrics, call summaries, and performance indicators from your voicebot interactions.

How It Works

1. Discovery & Strategy

We analyze your workflows (support, sales, or lead gen) and define your call flow logic and use cases.

2. Script Development & Voice Training

We write or optimize your call scripts, select a natural voice, and configure multilingual support if needed.

3. Integration & Testing

We connect your AI voice assistant to a phone system (Twilio, Aircall, etc.) and your CRM. Then we test it live and fine-tune the flow.

4. Go Live & Monitor

Your assistant begins handling real calls with full tracking. You receive logs, summaries, and actionable insights.

Use Cases Across Industries

✅Retail & eCommerce

Order confirmation, support follow-up, delivery notifications

✅ Real Estate

Automated call follow-ups for new listings or lead inquiries

✅ Healthcare & Clinics

Appointment scheduling, test result delivery, intake calls

✅ Executive Teams

Real-time dashboards that summarize sales, KPIs, and performance metrics

✅ SaaS & Tech Support

Troubleshooting guidance, ticket routing, voice-based surveys

✅ B2B Sales Teams

Cold call warm-ups, discovery calls, pre-qualification

✅ Finance & Insurance

Claims info, payment reminders, lead nurturing campaigns

✅ Logistics

Delivery updates, driver scheduling, partner communication

AI Solutions & Automation Highlights

🎙️ Custom Voice Command Integration

Tailored voice command workflows that automate routine business tasks like scheduling meetings, accessing reports, and retrieving key business metrics hands-free.

📡 Seamless Platform Integration

Integrate voice assistants smoothly into your existing business systems, including CRM, CMS, ERP software, and productivity tools such as Slack, Zoho, or Google Workspace.

🔒 Secure & Scalable Voice Infrastructure

Enterprise-grade voice solutions built with robust security, data privacy compliance, and cloud scalability to ensure consistent, secure performance across your operations.

FAQ & Answers

A: An AI voice assistant is a virtual agent that speaks naturally over the phone using synthetic voice technology. It automates inbound and outbound calls, answers questions, handles customer service, and can simulate a real sales or support representative.

A: Yes, our system supports over 30 languages, including English, Spanish, French, German, Arabic, Chinese, Hindi, and more. You can also select different voice styles and accents per language.

A: Yes. We offer both pre-configured voices and custom voice cloning for enterprise clients, allowing you to replicate a real human speaker with natural inflection and emotion.

A: We use advanced neural text-to-speech (TTS) models with emotional modulation, breathing, and lip-sync capability for video. This produces highly realistic, human-like voice output that mimics natural conversation flow.

A: Yes. While the assistant follows predefined scripts and logic trees, it can branch, adapt tone, repeat, clarify, or escalate to a human based on user responses or trigger words.

A: It can handle: Inbound customer support, Sales calls and lead qualification, Appointment scheduling or reminders, Outbound surveys and feedback collection, Marketing follow-ups and cold call prequalification

A: We support integration with: Twilio, Aircall, RingCentral, SIP/VoIP providers, Cloud PBX systems. We can also deploy standalone phone numbers if you don’t have a current system.

A: Yes. The assistant is always available, providing 24/7 communication without downtime, holidays, or training costs.

A: Absolutely. We configure live agent fallback using call routing logic — the AI can detect a need for human escalation and transfer or escalate the call in real time.

A: We either use your existing scripts or create custom conversational flows using industry best practices. These are then implemented in a logic-driven dialogue tree, reviewed and refined with you.

A: Each call is logged with: Duration, Outcome (success, fail, transfer), Call summary (optional AI-generated), Lead data (CRM fields). We provide monthly or real-time analytics depending on your package.

A: Yes. We support integration with Zoho CRM, HubSpot, Kommo (AmoCRM), Salesforce, and more. Lead or support ticket data is passed directly into your CRM after each call.

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